At Fashion Ashley, we want you to be completely satisfied with your purchase. If you are not entirely happy with your item, we are here to help.
We accept returns within 30 calendar days from the date your package was marked delivered.
To qualify for a return and refund:
Items must be unworn, unwashed, unused, and in the same condition that you received them.
Apparel must have all original tags still attached.
Watches and accessories must be returned in their original branded packaging, including manuals, protective plastic, and warranty inserts.
A receipt or proof of purchase is required.
Certain types of goods cannot be returned:
Gift cards.
Items clearly marked as Final Sale or Clearance.
Intimate wear or swimwear (if applicable) where sanitary hygiene seals have been removed.
The fastest way to exchange an item (e.g., for a different size or color) is to return the original item following the return process above and place a new order online once your return is approved.
Once we receive and inspect your returned merchandise, we will send you an email confirmation.
If approved, your refund will be processed back to your original payment method within 5 to 7 business days.
Note: Processing times may vary depending on your bank or credit card company.
If you received an incorrect, damaged, or defective item, please email us within 48 hours of delivery at fashionashley@outlook.com with clear photos of the issue. We will issue an immediate replacement or full refund, covering all associated shipping costs.
For any return or refund inquiries:
Email: fashionashley@outlook.com
Address for Returns:407 N Willis St, Visalia, CA 93291
